It’s been a while since I taught a class on truck tire and wheel service to fleet technicians. Most of my time is spent in the office or in meetings, so getting out in the field to teach is a welcome break from the normal grind. Last summer, I met an executive with a state trucking association at a training program for nonprofits. Being the only two people in the room who represented “blue collar” industries, we naturally hit it off—and it eventually led to a pilot ...

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